Privacy Policy

1. Who We Are

Arivon Tutors is an online tutoring and academic mentorship service operating in the United Kingdom, United States, and Canada. We are the data controller for the personal information you provide to us. If you have any questions about this policy or how we handle your data, please contact us at admin@arivontutors.com.

2. Information We Collect

When you contact us or book a consultation, we may collect the following information:

• Your name and email address
• A phone or WhatsApp number, if provided
• Your child's age, year group, and academic level
• The subject(s) and curriculum you are enquiring about
• Any additional information you voluntarily share in your message

We do not collect payment information directly — any payments are processed through secure third-party providers.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and book your consultation
• Match your child with an appropriate tutor
• Communicate about sessions, scheduling, and progress
• Send relevant updates about our services, if you have opted in

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. How We Store Your Information

Your data is stored securely and accessed only by authorised members of the Arivon Tutors team. We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request the deletion of your data at any time by contacting us.

5. Cookies & Analytics

Our website may use basic analytics tools to understand how visitors interact with our site (such as which pages are most visited). This data is aggregated and anonymous — it does not identify you personally. We do not use advertising cookies or third-party tracking for commercial purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. You may also have the right to object to processing or request data portability. To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

7. Children's Privacy

Our services are provided to students, some of whom may be under the age of 18. We collect information about minors only from their parents or guardians, and only for the purpose of providing tutoring services. We do not market directly to children and we do not knowingly collect data from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.